At Alpadev (Alejandro Padron, RUT 1047473418), we value your privacy and are committed to protecting your personal data in accordance with Colombian Law 1581 of 2012 (Habeas Data). This Privacy Policy describes how we collect, use, and safeguard your information.
1. Information We Collect
During our business relationship and use of our website, we collect the following information:
Contact Information
- Full name
- Email address
- Phone number
- Physical address
(Including when the Client completes forms on our website or communicates with us by any means).
Professional Information
- Company name
- Job title
- Industry
Technical Information
- IP address
- Browser type
- Operating system
- Website usage data collected via cookies and similar technologies
(Cookies are used exclusively to improve navigation experience and site functionality).
Financial and Marketing Information
- Data provided in the context of financial services, marketing, or AI solutions.
- Information supplied for marketing campaigns and personalized service delivery.
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery:To manage and execute our BPO services, including financial analysis, marketing strategies, and chatbot solutions.
- Communications:To respond to your inquiries and requests.To send you information about our services, proposals, and marketing communications that may interest you.
- Technical Improvements:To analyze how visitors use our website and improve its functionality and user experience.
- Legal Compliance:To comply with applicable legal, regulatory, and tax obligations.
3. Sharing Information with Third Parties
We may share your information with external service providers who assist in our business operations, including:
- Chatbot and AI providers.
- Digital marketing service providers.
- Web hosting providers.
- Analytics platforms and tech tools.
These third parties will only have access to information necessary to perform their services and are bound by strict confidentiality agreements and compliance with applicable law.
We will never sell or share your information with third parties for unauthorized commercial purposes.
4. International Data Transfer
In some cases, your information may be transferred, stored, and processed outside Colombia by providers or strategic partners of Alpadev, always under adequate protection levels and in compliance with Colombian Law 1581 of 2012 and applicable international privacy standards.
5. Protection of Minors
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your minor child has provided us with personal information, please contact us immediately at: founder@alpadev.xyz.
6. Information Security
Alpadev (Alejandro Padron) implements reasonable technical and administrative measures to protect confidential information against unauthorized access, loss, improper disclosure, and other cyber risks, including:
- Use of secure passwords and user authentication.
- Restricted information access policies.
- Secure deletion of information when no longer needed.
- Constant monitoring to detect vulnerabilities.
7. Client Rights Over Their Data
The Client may at any time request:
- Access to their personal information.
- Correction or update of their data.
- Deletion of their information, except when necessary to retain for legal obligations.
Requests can be sent to: founder@alpadev.xyz.
8. Compliance with Applicable Law
Alpadev (Alejandro Padron) is committed to complying with Colombian Law 1581 of 2012 (Habeas Data Law) and Decree 1377 of 2013. Users may file complaints with the Superintendencia de Industria y Comercio (SIC) if they believe their data protection rights have been violated.
9. Policy Updates
Alpadev reserves the right to update this Agreement and its Privacy Policies and Terms of Service at any time. Updates will be published on our website and effective upon publication. The Client is recommended to periodically review these terms.
Contact
For questions, concerns, or requests related to privacy (ARCO rights: Access, Rectification, Cancellation, Opposition), you can contact us at: founder@alpadev.xyz